SHIPPING & RETURNS
Shipping Policy
Australia
We offer Complimentary shipping to all Australian packages via Australia Post Shipping.
Orders generally ship from Melbourne, Australia on the same or next business day of your order confirmation. In some cases, please allow 1-3 business days to allow time for your products to be completed. Please allow an additional 1-4 business days freight time to your destination.
International
International packages with a product total over $250 ship Free via Australia Post or DHL Express Air Shipping depending on your destination.
International packages with a product total of under $250 ship with a flat rate of $30.
We endeavor to do our very best to take care of every package. At times, shipping internationally can become a little complicated. To ensure a smooth delivery, we strongly suggest familiarizing yourself with your local import policies prior to ordering as some countries have restrictions on the importation of cosmetics.
Please click the link below and type in your country's name to view any 'cosmetics' prohibitions or restrictions to your destination country. If 'cosmetics' is not listed as a prohibited item, we can ship to your country.
International Post Guide:
https://auspost.com.au/sending/send-overseas/international-post-guide
You may also wish to contact your local customs office prior to purchase to confirm you will be able to import your items as ZASSNI Skin cannot be held responsible for any fees or taxes your country may require nor any delays incurred due to international customs issues or circumstances that are beyond our control.
Return & Exchange Policy
Due to the sensitive nature and hygiene standards of skincare products, we are unable to accept returns. We encourage you to reach out to us before making a purchase so that we can confidently assist you in selecting the best products tailored for your skin.


